Refund and Cancellation

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Last Updated: 20 December 2024

Tap N Stay understands that plans may change. Our Refund & Cancellation Policy ensures a fair process for cancellations and refunds.

1. Cancellation Window

• You may cancel a booking up to 3 hours before the check-in time.
• Cancellations made within this window will result in a deduction of applicable charges (e.g., service fees or host penalties). The remaining amount will be refunded.

2. Refund Process

• Refunds will be processed within 7 business days of cancellation.
• Refunds will be credited to the original payment method used at the time of booking.

3. Non-Refundable Cases

• No refunds will be issued for cancellations made less than 3 hours before the check-in time.
• Refunds are not applicable for no-shows or violations of house rules.

4. Contact for Assistance

For any issues or clarification regarding refunds or cancellations, email us at info@tapnstay.com.